Training


Prometheus - Digital Preservation Workbench FAQ


Questions:

How come when I select some text and past it in either the Job name or Part name text boxes, the grayed out button does not become green and active for selection?

Answers:

The system is waiting to 'detect' keyboard input and pasting text via the mouse does not currently register activity with the system even though the text is successfully pasted.

While this issue is being investigated an easy work around is to 'click' your cursor inside the dialogue box with the pasted text and using the arrow keys on your keyboard, move the cursor left ot right. You will then see the button become green and you can then select it to move on to the next step.

Questions:

I have just logged onto Prometheus and all my Job seem to have disappeared?

Answers:

The user name should be netered in lowercase characters only e.g. delford. Using an uppercase D as in this example will successfully log the user on but without any jobs showing.
Action: Log off and re-log on using only lowercase characters for the User Name.


Questions:

I just created a new Catalogue record in Voyager and I cannot see it in Prometheus?

Answers:

The BibID service is not running continously. it seems to update in roughly 15 minute intervals.

Request Training:

Training requests and incident reports are tracked through the NLA Service Desk. Please follow this link  for request or an incident report. IT Service Desk.

Installation:

Please request installation via the NLA Service Desk IT Service Desk

 installation notes

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